Wednesday, May 28, 2014

Some Important Tools To Give You The Edge



Important Social media Tools that can help in Company Reputation Management

To maintain a company's reputation, agents should be trained and educated in a manner so that they can understand the benefit of utilizing social media correctly. A reward system will always encourage company personnel to establish a responsible online interaction. To encourage a better understanding, examples of successful online interaction can be cited to the sales associates. The idea of recruiting social media director can also work well for this purpose. An alert system can be initiated. This alert system will send a notification email every time a search word is identified by the search engines.


 
For example, alerts.yahoo.com and google.com/alerts can be used. The help of twitter search.twitter.com and tweetbeep.com can also be taken. There are also others like myfrontsteps.com and yelp.com. Few recognized reputation management tools are Privacy Gurus and Quality Service Certified. They can take responsibility of the maximum amount of work by charging a particular fee.

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